Get Flat ₹50 Cashback On Your First Order {WELCOME}
Delivery & Return
Free delivery available on 1000s of products over ₹999. Choose your favourite products and match the free delivery requirements.
Delivery Options Overview
Cosfrag offers ideal shipping methods for any requirement. we use the best courier partner to securely delivered your order to you, We mostly used Bluedart, Ekart, Delhivery, Ecom Express And Xpressbees. You can also specified your own choice courier we will ship your order with them .
1. Order the Product and Choose the Delivery Method
2. You Will Receive an Order Confirmation Email/SMS
3. Wait for Your Order to Arrive
4. Delivery Partner Delivered Order to you Doorstep
Small items
Standard delivery Get it in 3-7 working days | COD |
|---|---|
Orders over ₹999: All day delivery. Order before 9am: | FREE |
Orders under ₹999: All day delivery. Order before 9am: | ₹50* |
COD order of any amount have extra charges | ₹50 |
Express delivery Get it 2-5 working days | PREPAID |
|---|---|
Orders over ₹999: All day delivery. Order anytime: | FREE |
Orders under ₹999: All day delivery. Order anytime: | $10 |
2% Cashback on all Orders and Exciting Discounts | ₹100* |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
Standard delivery Get it in 3-10 working days | COD |
|---|---|
Orders over ₹999: All day delivery. Order before 9am: | FREE |
Orders under ₹999: All day delivery. Order before 9am: | ₹50* |
COD order of any amount have extra charges | ₹50 |
Express delivery Get it 2-5 working days | PREPAID |
|---|---|
Orders over ₹999: All day delivery. Order anytime: | FREE |
Orders under ₹999: All day delivery. Order anytime: | $10 |
2% Cashback on all Orders and Exciting Discounts | ₹100* |
The big stuff. Major appliances like hair dryers, hair straightners, trimmers, and bulk orders″.
Order Replacements, Returns & Refunds Process.
How Do I Return An Item Purchased On Cosfrag Retail Private Limited ?
Cosfrag Retail Private Limited Offers Its Customers An Easy Return Policy, Wherein You Can Raise A Return/Replacement Request For A Received Product Within 3 Days Of Receiving The Delivery. We Also Accept Partial Returns Wherein You Can Raise A Return Request For One Or All Products In Your Order.
Step 1: Contact Our Customer Support Team Via Email (wecare@cosfrag.com) Within 3 Business Days Of Receiving The Order.
Step 2: Provide Us With Your Order ID Details And Your Request To Return/Replace/Refund Your Order. Kindly Email A Full Box And Product Image And The Invoice For Our Reference.<
Step 3: We Will Pick Up The Products Within 1/3 Business Days. We Will Initiate The Refund Or Replacement Process Only If The Products Are Received By Us In Their Original Packaging With Their Seals, Labels, Barcodes Intact, & Unused Condition.
Which Are The Items That Cannot Be Returned, Replaced & Exchanged ?
The Product Sold Under Clearance / Rummage Sale Might Have An Expiry From 3/4 Month To A Year And Will Be Non-returnable, Non-replaceable & Non-exchangeable.
Returns Will Not Be Accepted Under The Following Conditions:
- The Product Is Damaged Due To Misuse/Overuse
- Returned Without Original Packaging Including Price Tags, Labels, Original Packing, Freebies, And Other Accessories, Or If The Original Packaging Is Damaged
- The Serial Number Of The Product Has Been Tampered.
- Product Is Used Or Altered.
FAQs
Once Your Order Has Been Dispatched, You Will Receive An Email And SMS With Tracking Details.
You Can Track The Status Of Your Order Within 24 – 48 Hours After Your Order Is Dispatched From Our Warehouse.
Following Are Some Of Our Trusted Courier Partners: eKart Logistics, BlueDart, Delhivery, Xpressbees, Ecom Express, DTDC & Shadowfax
It Takes 3-7 Business Days To Deliver The Order Once Order Has Been Dispatched.
Though We Keep 95% Of Our Catalog In Our Inventory, Certain Products Need To Be Sourced Directly From The Brand Itself So That We Can Live Up To Our Promise Of Providing Fresh, Non-expired Products.
Our Shipments Go Through Multiple Rigorous Quality Check Processes Before They Leave Our Warehouse. However, In The Rare Case That Your Product Is Damaged During Shipment Or Transit, You Can Request A Replacement Or Cancellation And Refund Within 3 Days Of Receiving The Order.
If You Have Received An Item In A Damaged/Defective Condition Or Have Been Sent The Wrong Product, You Can Follow A Few Simple Steps To Initiate Your Return/Refund Within 2 Days Of Receiving The Order.
Step 1: Contact Our Customer Support Team Via Call/WhatsApp +918755553311 Or Email Us (wecare@cosfrag.com) Within 2 Business Days Of Receiving The Order.
Step 2: Provide Us With Your Order ID Details And Your Request To Return/Replace/Refund The Defective/Wrong Items In Your Order. Kindly Share An Image Of The Product And The Box And The Invoice For Our Reference.
Step 3: We Will Pick Up The Products Within 1/3 Business Days. We Will Initiate The Refund Or Replacement Process Only If The Products Are Received By Us In Their Original Packaging With Their Seals, Labels, And Barcodes Intact.
Note: If It Is A Case Of Replacement, It Is Subject To The Availability Of Stock.
Yes. The Free Gift Is Included As A Part Of The Order And Needs To Be Returned Along With The Originally Delivered Product.
The Products Purchased Under Clearance / Tummage Sale Are Non-returnable & Non-refundable & Do Not Come Under The Return & Exchange Policy.
